Each year, an estimated 5 million older persons are abused, neglected, and exploited. In addition, elders throughout the United States lose an estimated $2.6 billion or more annually due to elder financial abuse and exploitation, funds that could have been used to pay for basic needs such as housing, food, and medical care. Unfortunately, no one is immune to abuse, neglect, and exploitation. It occurs in every demographic, and can happen to anyone—a family member, a neighbor, even you. Yet it is estimated that only about one in five of those crimes are ever discovered.
In Buncombe County you can make a protective service referral or report by calling (828) 250-5800 anytime, day or night. No appointment is needed. If it is an emergency, an on-call social worker is available after regular business hours and weekends. If you have any questions you may call or come into our office located at 35 Woodfin Street or 40 Coxe Avenue, Asheville, NC. You may also make the report in writing. You may remain anonymous but we encourage you to give us your name in the event additional information is needed. We are prohibited by statute to disclose the name of the reporter except when law enforcement is conducting a criminal investigation related to abuse, neglect or exploitation of the adult; or unless ordered by the court.